1. Who We Are
Social Security Disability Advocates (“SSDA,” “we,” “us,” or “our”) is a law firm that assists individuals with Social Security Disability Insurance (SSDI) claims and related matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [ssdadvocates.com] (the “Site”) or otherwise interact with us.
2. Information We Collect
| Category | Examples | Source |
|---|---|---|
| Identifying Data | Name, postal address, email, phone (mobile & landline) | Forms you submit; calls; email |
| Sensitive Personal Data | Medical conditions, disability status, Social Security information | Forms; documents you upload; conversations with staff |
| Device & Usage Data | IP address, browser type, pages visited, time on Site, cookies | Automated technologies |
| Marketing Interaction Data | Call recordings, SMS logs, consent records, do-not-call requests | Our telephony/SMS platforms |
You may choose not to provide certain information, but doing so may limit our ability to serve you.
3. How We Use Your Information
We process personal information to:
- Evaluate your potential SSDI claim and provide legal services.
- Respond to inquiries and schedule consultations.
- Send informational, marketing, and case-related calls, SMS/text messages, and emails (with your prior express written consent, where required by law).
- Improve the Site, understand user engagement, and develop new services.
- Maintain internal records, comply with legal obligations, and protect the rights, property, or safety of SSDA, our clients, or others.
4. Legal Bases for Processing
Where required by the GDPR or other laws, we rely on one or more of the following bases:
- Your consent (e.g., for marketing calls or SMS).
- Performance of a contract or steps at your request before entering into a contract.
- Legitimate interests (e.g., fraud prevention, Site security).
- Legal obligations (e.g., maintaining client records).
5. SMS, Calls & Telemarketing
By providing your phone number, you expressly consent to receive:
- Marketing and informational calls (live or autodialed).
- SMS/text messages at the number you provided—even if it is on a state or federal do-not-call list.
Message & data rates may apply.
- Frequency: Varies (typically 1–4 msgs/month unless you are an active client).
- Opt-out: Reply STOP to any SMS to opt out of all marketing texts. Reply HELP for help. You may also call [insert main number] or email privacy@[your-domain].com with your request.
- Consent is not required as a condition of obtaining our legal services.
We log all consent and opt-out requests to meet Telephone Consumer Protection Act (TCPA) requirements.
6. Cookies & Tracking Technologies
We and our service providers use cookies, pixels, and similar technologies to:
- Remember preferences;
- Conduct analytics;
- Measure advertising performance.
You can control cookies through your browser settings and certain industry opt-out tools (e.g., NAI, DAA).
7. How We Share Information
We do not sell your personal information. We may share it with:
- Service providers (cloud hosting, SMS platforms, call centers, analytics, cookie vendors) under contractual confidentiality.
- Co-counsel / referral attorneys if needed to evaluate or handle your claim (with your authorization as required by professional-conduct rules).
- Government agencies or courts when required by law or to protect our legal rights.
- Successors in the event of a merger, acquisition, or reorganization.
8. Data Retention
We keep personal data only as long as necessary for the purposes described above and to comply with legal, ethical, or regulatory obligations (e.g., state bar record-keeping rules).
9. Your Choices & Rights
- Opt-out of marketing calls or SMS: Follow the steps in § 5 or contact us.
- Email opt-out: Click “unsubscribe” in any marketing email.
- Do-Not-Track: Our Site currently does not respond to browser DNT signals.
- California/State Privacy Rights: If you reside in a state with consumer privacy laws (e.g., CCPA/CPRA), you may have rights to know, delete, or correct personal data. To exercise these rights, contact us as below.
10. Security
We use reasonable administrative, technical, and physical safeguards (encryption in transit, access controls, regular staff training) to protect personal data. No method of transmission or storage is 100 % secure.
11. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from anyone under 13. If we learn we have done so, we will delete it.
12. Changes to This Policy
We may revise this Privacy Policy periodically. The “Effective Date” above will be updated, and significant changes will be posted on the Site.
13. Contact Us
If you have questions or would like to exercise a privacy right, please contact:
Privacy Officer
SSD Advocates
240 N 1200 E Ste 203
Lehi UT 84043
Phone: 801-845-4140
Email: privacy@ssdadvicates.com